Testimonials 3.6/5 based on 92 reviews
LOUISE FERNIE
"Despite having notified in my order confirmation that the taxi was booked to transport the wedding party for my wedding, no taxi appeared and we were completely left in the lurch. Had the photographer not been able to make trips to take my mother and bridesmaids to the church our day could have been ruined. As it was we were very late starting the church ceremony. I ordered a second taxi which did turn up, but then charged twice for the ride. I would like someone to contact me to ensure the money I paid for these bookings is refunded. "
31 Aug 2020
Verified Rider
ANTHONY HUGHES
"Excellent as always"
27 Aug 2020
Verified Rider
JAKE LIEBENBERG
"Excellent. Totally relaxed and enjoyable. "
29 Jul 2020
Verified Rider
DEBBIE HINTON
"Great service and easy to book. Driver on time and was very pleasant. Will definitely use again if need be "
01 Jul 2020
Verified Rider
GIANLUIGI NARCISO
"Loved the text service. Nice driver. Perfectly on time "
10 Jun 2020
Verified Rider
AMANDA NICHOLSON
"It was a good trip . Our baby seat did not fit but that was not the fault of your vehilcle. I have already given the driver a tip"
20 Feb 2020
Verified Rider
ANDREW CROSSEY
"When I received quotes I picked a more expensive option - an 8 seater vehicle as we didn't want to be cramped in as smaller vehicle - especially as one of us is 6ft4. So disappointed when a car with 2 small extra rear seats arrived. No issue with the driver at all - courteous and friendly - but we could have paid a lower price for that vehicle.
I hope a partial refund is in order.
"
04 Feb 2020
Verified Rider
JAMIE BIRD
"Booked and paid online for a journey with two legs, driver turned up 15 mins late and then had no idea about second leg and refused to go without payment, had to call you to sort it out which further delayed the situation, will not book with you again. "
17 Dec 2019
Verified Rider
ANDREW SIMPSON
"not met in terminal.
Some confusion as had to change time of return journey due to getting an earlier flight.
would be useful if you could change your system to request a change online / by email, as it isn't always easy to call from abroad.
Return journey driver was speeding"
09 Dec 2019
Verified Rider
JOHN SIMONDS
"Very efficient and reliable "
28 Oct 2019
Verified Rider
DAVE MEREDITH
"Your canpany is very exspensive.We attended a wedding and guest who used other taxi paid £12 less ..a lot of money for 12 miles."
22 Oct 2019
Verified Rider
ANTHONY HUGHES
"Excellent as always"
20 Sep 2019
Verified Rider
ANTHONY HUGHES
"As always a good service"
06 Aug 2019
Verified Rider
GUDRUN KOEHLER
"Very good service."
26 Jul 2019
Verified Rider
PAUL MUSSELLE
"Process to book was very simple. Car never arrived. I had to call twice to chase. Eventually they td me I'd have a car in 20 mi utes meaning it would be over an hour late. Told them not to bother. I then had to track down an alternative. I should have taken notice of other negative views. Wont use again and suggest you dont as I know have to waste time I dont have enduring I get my money back!"
24 Jul 2019
Verified Rider
JULIAN HUBBARD
"Driver arrived 30 minutes early. Got text shortly after 10pm that he was on his way and had to ring to confirm he would wait. He did wait and we were ok for the 11pm pick up inthe end."
24 Jul 2019
Verified Rider
MAUDE CALVELEY
"Good"
03 Jul 2019
Verified Rider
EDWARD MERCIECA
"Very good efficient service"
26 Jun 2019
Verified Rider
SIMON MALLETT
"Excellent service - cannot fault. Thanks"
30 May 2019
Verified Rider
COLIN BRANT
"
clean tidy car. driver very friendly"
10 Apr 2019
Verified Rider
SHARON BRANT
"It was ok"
09 Apr 2019
Verified Rider
MICHAEL ENNIS
"Although we had advised flight number when we telephoned once we had collected our luggage the taxi still hadn't left Aylesbury. When he did arrive he didn't tell us where to meet him and to add insult to injury opened the front windows of the taxi on the way home leaving us in a draught. Service was appalling so we would be very reluctant to use you again"
30 Mar 2019
Verified Rider
TONI ARCHER
"Driver was more than 5 mins late. At very early in the morning and with an onward train journey this caused unnecessary concern and stress. Driver wasn't familiar with destination for drop off either even though it was a mainline station. "
18 Mar 2019
Verified Rider
INEKE LANTINGA
"Good service overall but very expensive and only booked this because I had no other option £18 for a 6 minute drive is extorniate. "
15 Mar 2019
Verified Rider
LUKE BROWN
"firstly the number plate I was sent to look out for didn't turn up and a complete different vehicle was sent. booked for half 10 turned up 11.05.
then the driver got lost.
then i was late for my meeting.
"
12 Mar 2019
Verified Rider
JOEL DESBOROUGH
"Driver was great although he hadn’t been given the full address of where I lived so drove straight past me and into the village.
Wasn’t his fault though.
He was on time, a little earlier actually which was even better."
11 Mar 2019
Verified Rider
SEAN FLANAGAN
"Perfect "
02 Mar 2019
Verified Rider
DIANE WILSON
"Driver went to 'postcode' and just sat there, didnt look for house name, we had to call him and he said i was at the postcode!
Then asked us at destination how much we paid as he had to note it dowen to make sure he got paid correct amount."
19 Dec 2018
Verified Rider
SARAH GREEN
"Easy and convenient to book and pay online. Like the text message service to keep you updated. Have used twice now and will use again."
19 Dec 2018
Verified Rider
MICHAEL KALOUS
"Fully professional service. On time, smooth ride, great driver."
09 Nov 2018
Verified Rider
JANET GRAVES
"Didn't turn up!
Phoned Buckingham taxis and they didn't have any record of the booking. "
19 Oct 2018
Verified Rider
ANNA BALDWIN
"The cab never arrived. I phoned taxicode and was put through to the local taxi office who said that they didn't have a record of the booking despite me having a confirmation email and a number. I have tried several times to resolve this but have still paid for a service that I haven't received so I am very dissatisfied."
18 Oct 2018
Verified Rider
SALLY CARSON
"I have emailed twice already to complain that my pre booked & pre paid for taxi did not turn up & after two phone calls was then 30 minutes late, basically because he had taken another fare. I had 3 children who were distressed at being left out in the cold between 11.30pm and midnight. I would like a response and some decent customer service to resolve this and yet I have heard nothing from the company. "
04 Sep 2018
Verified Rider
RICHARD KIRBY
"Excellent service"
14 Aug 2018
Verified Rider
RICHARD KIRBY
"Driver found difficulty in finding us on the retutn trip but otherwise excellent"
14 Aug 2018
Verified Rider
TIM FURBER
"Car advertised as having air con but was not switched on, driver reluctant to switch on and then when did it was not working. Given we were dressed up on the way to a wedding an hours drive away in 30 degree heat I deemed this unacceptable and therefore declined to take journey. Had to drive ourselves there due to timing.
Was told I should have specified I wanted air con. How rediculous.
Also car arrived 20 mins before ordered so felt hassled into rushing out.
No joy with getting a refund so significantly out of pocket.
This is basically an intermediary site disguised as a local firm, so in future I will go direct. "
22 Jul 2018
Verified Rider
TARA MISKELLA
"Very pleased with the service, many thanks"
09 Jul 2018
Verified Rider
SARAH VOUSDEN
"Driver didn’t bother to look further for the house st 5am"
30 Jun 2018
Verified Rider
SARAH VOUSDEN
"Parked in long term car park then had the cheek to ask me to pay the ticket. Couldn’t find driver at meeting point"
26 Jun 2018
Verified Rider
GEORGE MACFAUL
"fine - detour but was fine. previous journey with you not so good."
05 May 2018
Verified Rider
MICHAEL ENNIS
"Very good "
15 Mar 2018
Verified Rider
PEDRO KELLER
"driver would not be as agreed waiting for customer, on top he was 15 minutes late."
28 Jan 2018
Verified Rider
KEVIN HOLT
"Confirmed booking..Paid in advance ...Failed to turn up. When when I called they said they had no knowledge of the booking. We were stuck in a remote village and had to make other arrangements to get home.
My booking ref was TC981BF20311D booked on website."
18 Jan 2018
General Feedback
FIONA SHARLAND
"Driver arrived promptly, got us to the airport in good time. Clean and smart car and friendly driver. Would definitely book again, thanks so much!"
15 Jan 2018
Verified Rider
KEVIN HOLT
"Pre-paid for 6 seater but taxi failed to show.
Awful end to our Ruby Anniversary as we were stuck in the village for an hour until alternative arrangements could be made. Be advised that I will be suing for breach of contract. I advise other to do the same in order to stop these taxi firms from treating people with such disregard. Perhaps if they got sued enough times they would stop failing to show up and actually provide the service that they are paid to do."
14 Jan 2018
General Feedback
TRACY KIRRAGE
"No taxi when we got outside. Rang twice was told first will be 10 mins late then second time that he was there. He wasn't there and there were no markings on the cab to identify who was picking us up. Almost an hour later we were picked up.(would have found someone else but of course had pre paid). He then didn't know where to go as not from the area. After dropping my friend off he then drove me 5 minutes down the road and wanted another £25. I had spoken to the cab company the night before about the extra drop off(as couldn't get hold of taxi code, despite letting the phone ring for 15 mins). The company wanted £20 extra which I said was crazy, we eventually agreed £15 which I still wasn't happy about. So when the Taxi driver then turned around and said his manager had told him £25 I was seeing red by this stage!!! An hour late and ridiculous price I walked off in disgust. Never again."
06 Jan 2018
Verified Rider
BRIONY ASHCROFT
"Taxi was booked a few weeks in advance for Christmas Day via the website and as we had never used the site we were slightly nervous on the day as to whether the taxi would turn up. Our worries were completely unfounded; the taxi turned up at the time we had booked it for without any issue. Great service,"
29 Dec 2017
Verified Rider
NEAL KIDWELL
"Great service but far too expensive."
07 Dec 2017
Verified Rider
JASON FRANKLIN
"Your web site shows modern, clean looking transport, one reason I was attracted to it.
A local taxi turned up, ten minutes late.
The vehicle, if it had been stopped by the local council, who grant licences is likely to have been taken off the road.
If it had been stopped by a roads policing traffic officer would have lit up all his lights I am sure
The driver knew we were going to Bicester but did not know where. Our destination was the opposite side of the town from us, we had to direct him.
On arrival the driver enquired if we wanted to be collected, I stated that we had booked a return taxi and suggested he check with his company to clarify details.
If I had wanted a local taxi company to take us I could very easily have rung one, I thought the service you were going to offer was better than that, obviously not.
As our party had men dressed in suits and our ladies in evening dresses, for a colleagues wedding, I was embarrassed when our carriage turned up, annoyed with the lack of service offered (although the driver was ok), and overall have no enthusiasm for using your service again.
I will await your response with interest."
06 Dec 2017
Verified Rider
JOHN CONWAY
"Too expensive - won't use again"
29 Oct 2017
Verified Rider
DARIA ERMOLENKO
"Everything was great, though I wasn’t met at the arrivals area of the airport, so had to walk out and wait at the car park"
26 Sep 2017
Verified Rider
SU DOBNEY
"The outbound driver was on time, but the return driver was at least 10 minutes later than the pre-arranged time, despite my request to actually come earlier! Otherwise a reasonable, if expensive, service"
11 Sep 2017
Verified Rider
MICHAEL ANNESLEY
"Driver was on time and was was pleasant ant helpful throughout the journey. Many thanks MRA"
19 Aug 2017
Verified Rider
ANON
"Disgusting service, the driver was early, pestering the passengers to hurry up because he had another job - so much so that they had to leave earlier than booked without some of the passengers. Driver drove like a mad man and was extremely rude. For the return the driver said 'make sure you're not late this time', and was then 20 minutes late himself, without notifying the guests. Standard of the car was awful. I have sent numerous complaints and not received any response. TERRIBLE."
30 Jun 2017
General Feedback
ANON
"Disgusting service, the driver was early, pestering the passengers to hurry up because he had another job - so much so that they had to leave earlier than booked without some of the passengers. Driver drove like a mad man and was extremely rude. For the return the driver said 'make sure you're not late this time', and was then 20 minutes late himself, without notifying the guests. Standard of the car was awful. I have sent numerous complaints and not received any response. TERRIBLE."
30 Jun 2017
General Feedback
JOSEPH WOODWARD
"Very good service "
24 Jun 2017
Verified Rider
ROGER
"On time and pleasant driver. Thanks"
09 Jun 2017
Verified Rider
ALI FREEMAN
"Brilliant service......arrived dead on time. Came back earlier than booked as we finished our meal early. Definately going to be using again. Reliable, safe driver. Pleasant and courteous. A***"
13 Feb 2017
Verified Rider
IAIN BELL
"just the most dreadful experience - never again"
23 Dec 2016
Verified Rider
PETER BULL
"The pre booked car was 25 min late, I made three calls to the taxi company and on each occasion was told the taxi was en route. We had no updates. We were late for a recital and missed 45 min of the performance because we had wait for the interval. Cost was £10.00. Return journey with AK taxis was £5.00, work that out! Poor poor service and 100% more expensive than other local companies. "
10 Dec 2016
General Feedback
ELEANOR FRYER
"This was a good trip. Nice driver, on time and got me to the church on time! BUT my taxi before was a disaster. You cancelled it without telling me (i never received your email) and I missed my flight to Edinburgh. You should ask for my feedback for that booking! You should NEVER cancel a taxi without speaking to the customer! "
25 Nov 2016
Verified Rider
ALAN SIMPSON
"comfortable journey and on time"
23 Sep 2016
Verified Rider
BRIAN LYNCH
"After a little difficulty in establishing the collection point, everything went very smoothly. Contact was established with the driver while we were on the bus, he was waiting when we arrived, loaded our cases and within 20 minutes we were home. Very efficient service!"
21 Aug 2016
Verified Rider
HORNSTRA
"There was no meet and greet, was parked at the wrong place, the driver was utterly uninterested, drove like a madman. Never again."
18 Aug 2016
General Feedback
KATIE LAW
"credit card payment system error on first use. Otherwise very good."
14 Jan 2016
Verified Customer
JOHN CLEMENTS
"Excellent reliable service."
13 Oct 2015
Verified Rider
JOHN CLEMENTS
"Excellent service. I will definitely use it again."
21 Sep 2015
Verified Rider
MICHAEL CHILTON
"The journey to the airport was fine. However on the way home the driver must have been tired as he seemed to be all over the road north of Aylesbury. Luckily there was not much other traffic on the road at 02.30 in the morning."
13 Sep 2015
Verified Rider
CAROLE WEBB
"Thank you for our booking. Im not sure about the time your driver needs to be at Airport for collecting 8 gentlemen flight arrives in at 13.15 from Ireland."
09 Jul 2015
Verified Customer
JOSE BAPTISTA DE SOUSA
"The driver of the way back journey (Buckingham-Luton) charged me £2,50 for the parking, which I think odd, not only because it was not previously agreed but because the driver who collected in Luton two days earlier did not charged me the same amount"
19 May 2015
Verified Rider
TERRY CORK
"Had an early flight from LHR and needed a taxi at 5.30 a.m on Easter Saturday.
The taxi company text me before the cab arrived which was reassuring, the driver was very friendly and the journey was stress free, would highly recommend."
09 Apr 2015
Verified Rider
EMMA BUDD
"both pick ups were late by between 15-25 mins which was not ideal give it was an airport run. "
23 Feb 2015
Verified Rider
COLIN MEEKS
"I would appreciate a regular user discount I have asked but no manager available so had to pay full price yet again it was mentioned earlier I could have one "
13 Dec 2014
Verified Customer
MARINA THOMAS
"Unfortunately, the driver was 1 hour late picking me up on my return. This was due to traffic. Otherwise, everything was great!
Will definately use this service again."
08 Dec 2014
Verified Rider
PROF DAVID MAYES
"It would be sensible to send a driver who had a reasonable knowledge of the geography of the country. SatNav sent us on a strange route so we arrived about half an hour late.
Otherwise everything was fine, the driver was a very pleasant fellow and drove well."
25 Nov 2014
Verified Rider
COLIN MEEKS
"very efficient and good service but hope to get a discount if I carry on using your service. 10 out of 10 thanks. "
21 Nov 2014
Verified Rider
ROSEMARY GADD
"The pick up at Heathrow was niot the best. The office told us to wait outside and the driver was waiting inside. After 9 weeks away my phone was buzzing continuously and to pick up a call was very hard with little hearing after a long long flight and very tired. Much easier for the driver to have board and names after coming out of customs. Apart from that the service was impeccable."
07 Nov 2014
Verified Rider
DENNIS O'GARA
"quick and easy"
29 Oct 2014
Verified Customer
TREVOR KING
"charge for credit card a bit much"
18 Sep 2014
Verified Customer
TIM HANLEY
"Taxi didn't turn up. After calling to query another was dispatched. It was supposed to arrive in 25 mins - took over an hour. They blamed road works and traffic - google maps said there weren't any. Such promise when booking, such poor service in reality. A shame. Avoid."
13 Aug 2014
Verified Rider
COLIN MEEKS
"up to now first class service I hope the business end ie the taxi journey side is as good as this booking side."
10 Aug 2014
Verified Customer
RICHARD INMAN
"Unreliable and charged extra"
31 Jul 2014
Verified Rider
ELENA KRIBONOC
"we booked the taxi to get to Silverstone for the grand prix. our taxi arrived early on both occasions, the ride was good, the car was comfortable and the driver was very good to drive us into the camping site on arrival. overall we are very happy with the service and would book again if we need to. "
09 Jul 2014
Verified Rider
NIGEL GRICE
"Outbound journey was fine return journey was late,wrong registration number of car,driver drove too fast and car was 9 years old and dirty. Will not use this service again."
30 Apr 2014
Verified Rider
TEJINDER BHOGAL
"The time left for the booking when booking on line is a bit off putting. Not sure why you need this. It feels as though you are being rushed for the booking. If you overrun on the allocated 4 mins it just extends the time for the booking anyway which defeats the point of stating the time left for the booking."
25 Mar 2014
Verified Customer
TEJINDER BHOGAL
"The time left for the booking when booking on line is a bit off putting. Not sure why you need this. It feels as though you are being rushed for the booking. If you overrun on the allocated 4 mins it just extends the time for the booking anyway which defeats the point of stating the time left for the booking."
25 Mar 2014
Verified Customer
NIGEL GRICE
"Very poor response to my email enquiry. I had to chase 3times to get confirmation. Not good enough and very nearly lost you the booking."
21 Mar 2014
Verified Rider
CHRIS GARDINER
"Excellent service from the booking to pick-up/drop-off. The taxi was exactly on time, which was very impressive given that the pickup was at 1:00 on new years day."
02 Jan 2014
General Feedback
CHRIS D
"Website was easy; price was good...now to get there and back on night and I'll be buzzing with happiness!"
20 Dec 2013
Verified Customer
JERRY BARTLETT
"Reference No. TC1761DECABB.
I made a booking on-line 2 days ago which stated that I would receive an email confirming the details of the journey. I telephoned later that day because I still had not received an email and was assured that there was no problem and an email would be sent out before long.
Having still not received an email or acknowledgement of my booking I phoned again and talked a gentleman who put me on hold. After 4 minutes with no response I ended the call.
"
24 Jul 2013
General Feedback
JENNIFER DIXON
"All is fine with the booking and very simple to use. Good response to my query by e mail."
07 Jun 2013
Verified Customer
STEVE BERRY
"Excellent web service! You will be my first port of call in future."
06 Dec 2012
Verified Customer
KATIE LAW
"credit card payment system error on first use. Otherwise very good."
14 Jan 2016
Verified Customer
CAROLE WEBB
"Thank you for our booking. Im not sure about the time your driver needs to be at Airport for collecting 8 gentlemen flight arrives in at 13.15 from Ireland."
09 Jul 2015
Verified Customer
COLIN MEEKS
"I would appreciate a regular user discount I have asked but no manager available so had to pay full price yet again it was mentioned earlier I could have one "
13 Dec 2014
Verified Customer
DENNIS O'GARA
"quick and easy"
29 Oct 2014
Verified Customer
TREVOR KING
"charge for credit card a bit much"
18 Sep 2014
Verified Customer
COLIN MEEKS
"up to now first class service I hope the business end ie the taxi journey side is as good as this booking side."
10 Aug 2014
Verified Customer
TEJINDER BHOGAL
"The time left for the booking when booking on line is a bit off putting. Not sure why you need this. It feels as though you are being rushed for the booking. If you overrun on the allocated 4 mins it just extends the time for the booking anyway which defeats the point of stating the time left for the booking."
25 Mar 2014
Verified Customer
TEJINDER BHOGAL
"The time left for the booking when booking on line is a bit off putting. Not sure why you need this. It feels as though you are being rushed for the booking. If you overrun on the allocated 4 mins it just extends the time for the booking anyway which defeats the point of stating the time left for the booking."
25 Mar 2014
Verified Customer
CHRIS D
"Website was easy; price was good...now to get there and back on night and I'll be buzzing with happiness!"
20 Dec 2013
Verified Customer
JENNIFER DIXON
"All is fine with the booking and very simple to use. Good response to my query by e mail."
07 Jun 2013
Verified Customer
STEVE BERRY
"Excellent web service! You will be my first port of call in future."
06 Dec 2012
Verified Customer
LOUISE FERNIE
"Despite having notified in my order confirmation that the taxi was booked to transport the wedding party for my wedding, no taxi appeared and we were completely left in the lurch. Had the photographer not been able to make trips to take my mother and bridesmaids to the church our day could have been ruined. As it was we were very late starting the church ceremony. I ordered a second taxi which did turn up, but then charged twice for the ride. I would like someone to contact me to ensure the money I paid for these bookings is refunded. "
31 Aug 2020
Verified Rider
ANTHONY HUGHES
"Excellent as always"
27 Aug 2020
Verified Rider
JAKE LIEBENBERG
"Excellent. Totally relaxed and enjoyable. "
29 Jul 2020
Verified Rider
DEBBIE HINTON
"Great service and easy to book. Driver on time and was very pleasant. Will definitely use again if need be "
01 Jul 2020
Verified Rider
GIANLUIGI NARCISO
"Loved the text service. Nice driver. Perfectly on time "
10 Jun 2020
Verified Rider
AMANDA NICHOLSON
"It was a good trip . Our baby seat did not fit but that was not the fault of your vehilcle. I have already given the driver a tip"
20 Feb 2020
Verified Rider
ANDREW CROSSEY
"When I received quotes I picked a more expensive option - an 8 seater vehicle as we didn't want to be cramped in as smaller vehicle - especially as one of us is 6ft4. So disappointed when a car with 2 small extra rear seats arrived. No issue with the driver at all - courteous and friendly - but we could have paid a lower price for that vehicle.
I hope a partial refund is in order.
"
04 Feb 2020
Verified Rider
JAMIE BIRD
"Booked and paid online for a journey with two legs, driver turned up 15 mins late and then had no idea about second leg and refused to go without payment, had to call you to sort it out which further delayed the situation, will not book with you again. "
17 Dec 2019
Verified Rider
ANDREW SIMPSON
"not met in terminal.
Some confusion as had to change time of return journey due to getting an earlier flight.
would be useful if you could change your system to request a change online / by email, as it isn't always easy to call from abroad.
Return journey driver was speeding"
09 Dec 2019
Verified Rider
JOHN SIMONDS
"Very efficient and reliable "
28 Oct 2019
Verified Rider
DAVE MEREDITH
"Your canpany is very exspensive.We attended a wedding and guest who used other taxi paid £12 less ..a lot of money for 12 miles."
22 Oct 2019
Verified Rider
ANTHONY HUGHES
"Excellent as always"
20 Sep 2019
Verified Rider
ANTHONY HUGHES
"As always a good service"
06 Aug 2019
Verified Rider
GUDRUN KOEHLER
"Very good service."
26 Jul 2019
Verified Rider
PAUL MUSSELLE
"Process to book was very simple. Car never arrived. I had to call twice to chase. Eventually they td me I'd have a car in 20 mi utes meaning it would be over an hour late. Told them not to bother. I then had to track down an alternative. I should have taken notice of other negative views. Wont use again and suggest you dont as I know have to waste time I dont have enduring I get my money back!"
24 Jul 2019
Verified Rider
JULIAN HUBBARD
"Driver arrived 30 minutes early. Got text shortly after 10pm that he was on his way and had to ring to confirm he would wait. He did wait and we were ok for the 11pm pick up inthe end."
24 Jul 2019
Verified Rider
MAUDE CALVELEY
"Good"
03 Jul 2019
Verified Rider
EDWARD MERCIECA
"Very good efficient service"
26 Jun 2019
Verified Rider
SIMON MALLETT
"Excellent service - cannot fault. Thanks"
30 May 2019
Verified Rider
COLIN BRANT
"
clean tidy car. driver very friendly"
10 Apr 2019
Verified Rider
SHARON BRANT
"It was ok"
09 Apr 2019
Verified Rider
MICHAEL ENNIS
"Although we had advised flight number when we telephoned once we had collected our luggage the taxi still hadn't left Aylesbury. When he did arrive he didn't tell us where to meet him and to add insult to injury opened the front windows of the taxi on the way home leaving us in a draught. Service was appalling so we would be very reluctant to use you again"
30 Mar 2019
Verified Rider
TONI ARCHER
"Driver was more than 5 mins late. At very early in the morning and with an onward train journey this caused unnecessary concern and stress. Driver wasn't familiar with destination for drop off either even though it was a mainline station. "
18 Mar 2019
Verified Rider
INEKE LANTINGA
"Good service overall but very expensive and only booked this because I had no other option £18 for a 6 minute drive is extorniate. "
15 Mar 2019
Verified Rider
LUKE BROWN
"firstly the number plate I was sent to look out for didn't turn up and a complete different vehicle was sent. booked for half 10 turned up 11.05.
then the driver got lost.
then i was late for my meeting.
"
12 Mar 2019
Verified Rider
JOEL DESBOROUGH
"Driver was great although he hadn’t been given the full address of where I lived so drove straight past me and into the village.
Wasn’t his fault though.
He was on time, a little earlier actually which was even better."
11 Mar 2019
Verified Rider
SEAN FLANAGAN
"Perfect "
02 Mar 2019
Verified Rider
DIANE WILSON
"Driver went to 'postcode' and just sat there, didnt look for house name, we had to call him and he said i was at the postcode!
Then asked us at destination how much we paid as he had to note it dowen to make sure he got paid correct amount."
19 Dec 2018
Verified Rider
SARAH GREEN
"Easy and convenient to book and pay online. Like the text message service to keep you updated. Have used twice now and will use again."
19 Dec 2018
Verified Rider
MICHAEL KALOUS
"Fully professional service. On time, smooth ride, great driver."
09 Nov 2018
Verified Rider
JANET GRAVES
"Didn't turn up!
Phoned Buckingham taxis and they didn't have any record of the booking. "
19 Oct 2018
Verified Rider
ANNA BALDWIN
"The cab never arrived. I phoned taxicode and was put through to the local taxi office who said that they didn't have a record of the booking despite me having a confirmation email and a number. I have tried several times to resolve this but have still paid for a service that I haven't received so I am very dissatisfied."
18 Oct 2018
Verified Rider
SALLY CARSON
"I have emailed twice already to complain that my pre booked & pre paid for taxi did not turn up & after two phone calls was then 30 minutes late, basically because he had taken another fare. I had 3 children who were distressed at being left out in the cold between 11.30pm and midnight. I would like a response and some decent customer service to resolve this and yet I have heard nothing from the company. "
04 Sep 2018
Verified Rider
RICHARD KIRBY
"Excellent service"
14 Aug 2018
Verified Rider
RICHARD KIRBY
"Driver found difficulty in finding us on the retutn trip but otherwise excellent"
14 Aug 2018
Verified Rider
TIM FURBER
"Car advertised as having air con but was not switched on, driver reluctant to switch on and then when did it was not working. Given we were dressed up on the way to a wedding an hours drive away in 30 degree heat I deemed this unacceptable and therefore declined to take journey. Had to drive ourselves there due to timing.
Was told I should have specified I wanted air con. How rediculous.
Also car arrived 20 mins before ordered so felt hassled into rushing out.
No joy with getting a refund so significantly out of pocket.
This is basically an intermediary site disguised as a local firm, so in future I will go direct. "
22 Jul 2018
Verified Rider
TARA MISKELLA
"Very pleased with the service, many thanks"
09 Jul 2018
Verified Rider
SARAH VOUSDEN
"Driver didn’t bother to look further for the house st 5am"
30 Jun 2018
Verified Rider
SARAH VOUSDEN
"Parked in long term car park then had the cheek to ask me to pay the ticket. Couldn’t find driver at meeting point"
26 Jun 2018
Verified Rider
GEORGE MACFAUL
"fine - detour but was fine. previous journey with you not so good."
05 May 2018
Verified Rider
MICHAEL ENNIS
"Very good "
15 Mar 2018
Verified Rider
PEDRO KELLER
"driver would not be as agreed waiting for customer, on top he was 15 minutes late."
28 Jan 2018
Verified Rider
FIONA SHARLAND
"Driver arrived promptly, got us to the airport in good time. Clean and smart car and friendly driver. Would definitely book again, thanks so much!"
15 Jan 2018
Verified Rider
TRACY KIRRAGE
"No taxi when we got outside. Rang twice was told first will be 10 mins late then second time that he was there. He wasn't there and there were no markings on the cab to identify who was picking us up. Almost an hour later we were picked up.(would have found someone else but of course had pre paid). He then didn't know where to go as not from the area. After dropping my friend off he then drove me 5 minutes down the road and wanted another £25. I had spoken to the cab company the night before about the extra drop off(as couldn't get hold of taxi code, despite letting the phone ring for 15 mins). The company wanted £20 extra which I said was crazy, we eventually agreed £15 which I still wasn't happy about. So when the Taxi driver then turned around and said his manager had told him £25 I was seeing red by this stage!!! An hour late and ridiculous price I walked off in disgust. Never again."
06 Jan 2018
Verified Rider
BRIONY ASHCROFT
"Taxi was booked a few weeks in advance for Christmas Day via the website and as we had never used the site we were slightly nervous on the day as to whether the taxi would turn up. Our worries were completely unfounded; the taxi turned up at the time we had booked it for without any issue. Great service,"
29 Dec 2017
Verified Rider
NEAL KIDWELL
"Great service but far too expensive."
07 Dec 2017
Verified Rider
JASON FRANKLIN
"Your web site shows modern, clean looking transport, one reason I was attracted to it.
A local taxi turned up, ten minutes late.
The vehicle, if it had been stopped by the local council, who grant licences is likely to have been taken off the road.
If it had been stopped by a roads policing traffic officer would have lit up all his lights I am sure
The driver knew we were going to Bicester but did not know where. Our destination was the opposite side of the town from us, we had to direct him.
On arrival the driver enquired if we wanted to be collected, I stated that we had booked a return taxi and suggested he check with his company to clarify details.
If I had wanted a local taxi company to take us I could very easily have rung one, I thought the service you were going to offer was better than that, obviously not.
As our party had men dressed in suits and our ladies in evening dresses, for a colleagues wedding, I was embarrassed when our carriage turned up, annoyed with the lack of service offered (although the driver was ok), and overall have no enthusiasm for using your service again.
I will await your response with interest."
06 Dec 2017
Verified Rider
JOHN CONWAY
"Too expensive - won't use again"
29 Oct 2017
Verified Rider
DARIA ERMOLENKO
"Everything was great, though I wasn’t met at the arrivals area of the airport, so had to walk out and wait at the car park"
26 Sep 2017
Verified Rider
SU DOBNEY
"The outbound driver was on time, but the return driver was at least 10 minutes later than the pre-arranged time, despite my request to actually come earlier! Otherwise a reasonable, if expensive, service"
11 Sep 2017
Verified Rider
MICHAEL ANNESLEY
"Driver was on time and was was pleasant ant helpful throughout the journey. Many thanks MRA"
19 Aug 2017
Verified Rider
JOSEPH WOODWARD
"Very good service "
24 Jun 2017
Verified Rider
ROGER
"On time and pleasant driver. Thanks"
09 Jun 2017
Verified Rider
ALI FREEMAN
"Brilliant service......arrived dead on time. Came back earlier than booked as we finished our meal early. Definately going to be using again. Reliable, safe driver. Pleasant and courteous. A***"
13 Feb 2017
Verified Rider
IAIN BELL
"just the most dreadful experience - never again"
23 Dec 2016
Verified Rider
ELEANOR FRYER
"This was a good trip. Nice driver, on time and got me to the church on time! BUT my taxi before was a disaster. You cancelled it without telling me (i never received your email) and I missed my flight to Edinburgh. You should ask for my feedback for that booking! You should NEVER cancel a taxi without speaking to the customer! "
25 Nov 2016
Verified Rider
ALAN SIMPSON
"comfortable journey and on time"
23 Sep 2016
Verified Rider
BRIAN LYNCH
"After a little difficulty in establishing the collection point, everything went very smoothly. Contact was established with the driver while we were on the bus, he was waiting when we arrived, loaded our cases and within 20 minutes we were home. Very efficient service!"
21 Aug 2016
Verified Rider
JOHN CLEMENTS
"Excellent reliable service."
13 Oct 2015
Verified Rider
JOHN CLEMENTS
"Excellent service. I will definitely use it again."
21 Sep 2015
Verified Rider
MICHAEL CHILTON
"The journey to the airport was fine. However on the way home the driver must have been tired as he seemed to be all over the road north of Aylesbury. Luckily there was not much other traffic on the road at 02.30 in the morning."
13 Sep 2015
Verified Rider
JOSE BAPTISTA DE SOUSA
"The driver of the way back journey (Buckingham-Luton) charged me £2,50 for the parking, which I think odd, not only because it was not previously agreed but because the driver who collected in Luton two days earlier did not charged me the same amount"
19 May 2015
Verified Rider
TERRY CORK
"Had an early flight from LHR and needed a taxi at 5.30 a.m on Easter Saturday.
The taxi company text me before the cab arrived which was reassuring, the driver was very friendly and the journey was stress free, would highly recommend."
09 Apr 2015
Verified Rider
EMMA BUDD
"both pick ups were late by between 15-25 mins which was not ideal give it was an airport run. "
23 Feb 2015
Verified Rider
MARINA THOMAS
"Unfortunately, the driver was 1 hour late picking me up on my return. This was due to traffic. Otherwise, everything was great!
Will definately use this service again."
08 Dec 2014
Verified Rider
PROF DAVID MAYES
"It would be sensible to send a driver who had a reasonable knowledge of the geography of the country. SatNav sent us on a strange route so we arrived about half an hour late.
Otherwise everything was fine, the driver was a very pleasant fellow and drove well."
25 Nov 2014
Verified Rider
COLIN MEEKS
"very efficient and good service but hope to get a discount if I carry on using your service. 10 out of 10 thanks. "
21 Nov 2014
Verified Rider
ROSEMARY GADD
"The pick up at Heathrow was niot the best. The office told us to wait outside and the driver was waiting inside. After 9 weeks away my phone was buzzing continuously and to pick up a call was very hard with little hearing after a long long flight and very tired. Much easier for the driver to have board and names after coming out of customs. Apart from that the service was impeccable."
07 Nov 2014
Verified Rider
TIM HANLEY
"Taxi didn't turn up. After calling to query another was dispatched. It was supposed to arrive in 25 mins - took over an hour. They blamed road works and traffic - google maps said there weren't any. Such promise when booking, such poor service in reality. A shame. Avoid."
13 Aug 2014
Verified Rider
RICHARD INMAN
"Unreliable and charged extra"
31 Jul 2014
Verified Rider
ELENA KRIBONOC
"we booked the taxi to get to Silverstone for the grand prix. our taxi arrived early on both occasions, the ride was good, the car was comfortable and the driver was very good to drive us into the camping site on arrival. overall we are very happy with the service and would book again if we need to. "
09 Jul 2014
Verified Rider
NIGEL GRICE
"Outbound journey was fine return journey was late,wrong registration number of car,driver drove too fast and car was 9 years old and dirty. Will not use this service again."
30 Apr 2014
Verified Rider
NIGEL GRICE
"Very poor response to my email enquiry. I had to chase 3times to get confirmation. Not good enough and very nearly lost you the booking."
21 Mar 2014
Verified Rider
KEVIN HOLT
"Confirmed booking..Paid in advance ...Failed to turn up. When when I called they said they had no knowledge of the booking. We were stuck in a remote village and had to make other arrangements to get home.
My booking ref was TC981BF20311D booked on website."
18 Jan 2018
General Feedback
KEVIN HOLT
"Pre-paid for 6 seater but taxi failed to show.
Awful end to our Ruby Anniversary as we were stuck in the village for an hour until alternative arrangements could be made. Be advised that I will be suing for breach of contract. I advise other to do the same in order to stop these taxi firms from treating people with such disregard. Perhaps if they got sued enough times they would stop failing to show up and actually provide the service that they are paid to do."
14 Jan 2018
General Feedback
ANON
"Disgusting service, the driver was early, pestering the passengers to hurry up because he had another job - so much so that they had to leave earlier than booked without some of the passengers. Driver drove like a mad man and was extremely rude. For the return the driver said 'make sure you're not late this time', and was then 20 minutes late himself, without notifying the guests. Standard of the car was awful. I have sent numerous complaints and not received any response. TERRIBLE."
30 Jun 2017
General Feedback
ANON
"Disgusting service, the driver was early, pestering the passengers to hurry up because he had another job - so much so that they had to leave earlier than booked without some of the passengers. Driver drove like a mad man and was extremely rude. For the return the driver said 'make sure you're not late this time', and was then 20 minutes late himself, without notifying the guests. Standard of the car was awful. I have sent numerous complaints and not received any response. TERRIBLE."
30 Jun 2017
General Feedback
PETER BULL
"The pre booked car was 25 min late, I made three calls to the taxi company and on each occasion was told the taxi was en route. We had no updates. We were late for a recital and missed 45 min of the performance because we had wait for the interval. Cost was £10.00. Return journey with AK taxis was £5.00, work that out! Poor poor service and 100% more expensive than other local companies. "
10 Dec 2016
General Feedback
HORNSTRA
"There was no meet and greet, was parked at the wrong place, the driver was utterly uninterested, drove like a madman. Never again."
18 Aug 2016
General Feedback
CHRIS GARDINER
"Excellent service from the booking to pick-up/drop-off. The taxi was exactly on time, which was very impressive given that the pickup was at 1:00 on new years day."
02 Jan 2014
General Feedback
JERRY BARTLETT
"Reference No. TC1761DECABB.
I made a booking on-line 2 days ago which stated that I would receive an email confirming the details of the journey. I telephoned later that day because I still had not received an email and was assured that there was no problem and an email would be sent out before long.
Having still not received an email or acknowledgement of my booking I phoned again and talked a gentleman who put me on hold. After 4 minutes with no response I ended the call.
"
24 Jul 2013
General Feedback